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Merseyside 0151 524 3606 | Manchester 0161 320 9060 | Lancashire 01257 448618


Our Services

Supported Living

Over the years we have worked closely with the NHS and Local Authorities across the North West of England to establish our supported living service for people with autism, learning disabilities, mental health issues, complex health needs and older people.

Supported living enables people to live safely in their own homes with care and support tailored to their individual needs. Our supported living service offers an alternative for disabled and elderly people who do not want residential care but who need extra support to live independently in the community. Our support ranges from just a few hours a week for people with low level needs up to intensive support packages for people with complex needs and can be provided in a number of settings, including:

Extra Care Housing - Shared housing - Individual tenancies - Purpose built apartments

We recognise that it is important for people to be able to do things for themselves, be involved in every day decisions and take part in local social and leisure activities. Some people may be able to live safe and more independent lives with the aid of assistive technology. Some people may be able to retain or gain greater independence through using assistive technology with some aspects of everyday living, monitoring, safety, communication, as well as prompts and reminders.

We are an independent homecare provider regulated by the Care Quality Commission (CQC). This means we must meet CQC's national minimum standards and regulations in areas such as training and record-keeping. We meet and aim to exceed the national minimum standards required.

We vet all our employee's working with vulnerable adults and children before engaging them by taking up references. We carry out enhanced Disclosure and Barring Service (DBS) checks (formerly known as a CRB checks) on employees before they are allowed to provide our services unsupervised.

We are committed to providing high quality, person centred, care and support services that are safe, caring and responsive to the needs of the people we support. We always do our best to ensure you have the same staff or staff team but there may be occasions when this will not be possible.

We offer a full range of care and support services, which include: 

Supported Living - Supported Employment - Outreach - Homecare

Our support services are available to all disabled and elderly people who need extra care and support to:

Remain living in their own homes - Develop social skills - Learn or relearn daily living tasks - Maintain their tenancy

Develop and maintain relationships - Expand informal networks of support

We offer flexible and responsive services to meet individual needs and circumstances. Depending on the needs of the person we can provide services from 1/2 hour visits to 24 hours per day or just a few hours now and again. We can also provide services for a couple of weeks or months following an illness or hospital stay.

Supported Employment

Our supported employment service was established in 1995 and operates from our Merseyside Service. It takes a personalised approach to supporting people with significant disabilities into real jobs, where they can fulfil their employment aspirations and increase their social networks. We are committed to helping each person find and hold down a job they enjoy.

We start by finding out what the person wants to do, what skills they have and their interests to help us to match them to a job they would enjoy.  Our Job Trainers' are there to help the person learn the skills and knowledge needed to do the job.  The Job Trainer breaks down the job into a number of small tasks and sets manageable goals. As the person learns the tasks and gains the skills needed to do the job the support is gradually withdrawn.

Our supported employment team are working in partnership to create employment opportunities with the support of some of the biggest companies in the country, including:

ASDA - B&Q - Dobbies Garden Centres - Marks & Spencer - Beefeater - Toys R Us - Sainsbury's - Pound Stretcher

Local Third Sector organisations - Community Projects - Liverpool University

Our Job Trainers also work with people to find work based activities to help them gain the skills that would increase their chances of getting paid employment. We explore all options to help people find and hold down a job they enjoy.


Our outreach service is for people who need extra care or support either in their own home or within their local community to develop various skills that will increase their independence, community networks and improve their overall health and wellbeing. Some people will need on-going support while others may need short term support to achieve a specific goal / outcome. People who may benefit from this service are those who need help with:

Personal care - Domestic tasks - Learning or re-learning everyday living skills - Living safely within the community

Maintaining independence - Improving health and wellbeing - Developing and maintaining relationships

Improving and developing social skills - Involvement in community activities  -Helping people to maintain their tenancies

Our outreach services are flexible and responsive to meet the individual needs and circumstances of the person. We develop a care and support plan together with the person to ensure the service is tailored to their specific needs and the outcomes / goals they wish to achieve.   

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Our homecare service is for anyone who needs some extra care and support in the home, including people with short or long term health conditions, the elderly and disabled people. This service makes it possible for people to retain their independence and remain living at home within their own community.

Some people need services at specific times throughout the day while others need a couple of hours a week or just a few hours now and again.  We also offer services for a couple of weeks or months following an illness or a hospital stay. Our homecare service includes support with:

All aspects of personal care - Domestic Support - Meal Preparation - Companionship -Respite/Sitting Service

Medication Calls - Support with health Appointments - Going Out / Shopping - Night Time Care / Support

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“I only have a limited amount of support but what I do have is excellent” - Todmorden

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“The staff are all friendly and caring. They give me extra help when needed.” - Lancashire

Merseyside 0151 524 3606 | Manchester 0161 320 9060 | Lancashire 01257 448618

Recruitment Open Days

Mediline Supported Living holds Recruitment Open Days where you can find out more about working for us as a Support / Care worker.   

Our managers will be available on the day to discuss our current vacancies and if you are interested in any of the positions you will be able to complete an application form on the day.  

DBS Check Service

Mediline is a registered umbrella body with the Disclosure and Barring Service (DBS) formerly the Criminal Records Bureau (CRB).  We are able process and submit Standard or Enhanced level DBS applications on behalf of Employers and Organisations who are unable or not registered to process DBS checks themselves.   

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