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Care & Support Services

We are an independent homecare provider regulated by the Care Quality Commission (CQC).
This means we must meet CQC's national minimum standards and regulations in areas such as training and record-keeping. We meet and aim to exceed the national minimum standards required.
We vet all our employee's working with vulnerable adults and children before engaging them by taking up references. We carry out enhanced Disclosure and Barring Service (DBS) checks (formerly known as a CRB checks) on employees before they are allowed to provide our services unsupervised.
Supported Living

Over the years we have worked closely with the NHS and Local Authorities across the North West of England to establish our supported living service for people with autism, learning disabilities, mental health issues, complex health needs and older people.

Supported living enables people to live safely in their own homes with care and support tailored to their individual needs. Our supported living service offers an alternative for disabled and elderly people who do not want residential care but who need extra support to live independently in the community.

Supported Employment

Our supported employment service was established in 1995 and operates from our Merseyside Service. It takes a personalised approach to supporting people with significant disabilities into real jobs, where they can fulfil their employment aspirations and increase their social networks. We are committed to helping each person find and hold down a job they enjoy.

We start by finding out what the person wants to do, what skills they have and their interests to help us to match them to a job they would enjoy.  Our Job Trainers' are there to help the person learn the skills and knowledge needed to do the job.  The Job Trainer breaks down the job into a number of small tasks and sets manageable goals. As the person learns the tasks and gains the skills needed to do the job the support is gradually withdrawn.


Our outreach service is for people who need extra care or support either in their own home or within their local community to develop various skills that will increase their independence, community networks and improve their overall health and wellbeing.   Some people will need on-going support while others may need short term support to achieve a specific goal / outcome.


Our homecare service is for anyone who needs some extra care and support in the home, including people with short or long term health conditions, the elderly and disabled people. This service makes it possible for people to retain their independence and remain living at home within their own community.

Some people need services at specific times throughout the day while others need a couple of hours a week or just a few hours now and again.  We also offer services for a couple of weeks or months following an illness or a hospital stay. 

Paying for Care & Support

Your local authority (council) may be able to help with some or all the cost of your care and support.  If this is the case your local authority will complete an assessment to find out if your care and support needs meet their eligibility criteria.  

If the assessment finds that you have eligible needs the local authority will complete a financial assessment to establish if they will meet the full cost of your care and support, or if you have to make a contribution towards the cost or whether you have to pay the full cost.

If you think that you may be eligible for care or support at home you should contact the social services department in your local authority and ask for an assessment of your care and support needs. To contact social services, go toGOV.UK: find your local authority.

Personal Budgets

A Personal Budget is a new way of arranging and funding social care services, which is being rolled out nationally. You will be offered personal budget by your Local Authority if they assess that you need care and support. A Personal Budget is an agreed amount of money from your Local Authority which you control and gives more choice over how your care and support is arranged.

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